96jl Privacy Policy

1. Personal Information You Provide

When you create an account on 96jl, we collect the information you submit during registration — this includes your full name, date of birth, email address, mobile number, and preferred payment details. We also collect any information you provide when you contact our support team, update your account profile, or respond to any platform surveys or promotions. This data is necessary to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and ensure that your account is set up correctly for use in the Philippines. Without this information, we would not be able to process deposits, withdrawals, or responsible gaming requests on your behalf. We handle all personal information you submit with strict confidentiality and in accordance with applicable Philippine data privacy laws. You are responsible for ensuring that the information you provide is accurate and up to date at all times. If any of your details change, please update your account profile as soon as possible to avoid disruptions to your access or transactions.

2. Platform Usage and Technical Data

When you browse or use the 96jl platform — whether on a mobile device or desktop — we automatically collect certain technical data to help us deliver a smooth and secure experience. This includes your IP address, device type, operating system, browser version, pages visited, session duration, and the features or games you interact with. We use this data to monitor platform performance, detect unusual or suspicious activity, and improve the overall experience for Filipino players. Technical data also helps us understand which sections of the platform — such as Betting, Casino, or Live Casino — are most popular, so we can continue to develop and optimise those areas. This information is collected automatically and does not require any additional action from you. We do not use technical data to build individual advertising profiles or sell it to third-party marketing companies. All technical data is stored securely and retained only for as long as it is needed for the purposes described in this policy.

3. Transaction and Payment Data

Every deposit and withdrawal you make on 96jl generates a transaction record that we retain for security, compliance, and dispute resolution purposes. This includes the amount transacted in Philippine pesos (PHP), the payment method used, the date and time of the transaction, and the outcome. We do not store full card numbers or sensitive payment credentials directly on our servers — payment processing is handled by trusted third-party payment providers who operate under their own security and data protection standards. Transaction records may be reviewed by our compliance team as part of routine anti-fraud checks or in response to a player dispute. We may also be required to share transaction data with regulatory authorities in the Philippines if requested under applicable law. Retaining accurate transaction records also allows us to respond quickly and fairly if you ever raise a query about a specific payment through the FAQ page or our support channels. Your financial data is never shared with unaffiliated third parties for commercial or marketing purposes.

4. How We Use Your Data

The personal data we collect is used exclusively to operate, maintain, and improve the 96jl platform for players in the Philippines. Specifically, we use your data to verify your identity and age, process transactions, provide customer support, enforce our Terms and Conditions, and comply with our legal and regulatory obligations. We also use aggregated, anonymised data to analyse platform trends and improve the features available across Betting, Casino, Live Casino, and other sections. Where you have opted in, we may use your contact details to send you relevant platform updates or account notifications — you can manage these preferences in your account settings at any time. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. All data use is governed by the principles of transparency, purpose limitation, and data minimisation as required under Philippine data privacy regulations.

5. Your Rights as a Data Subject

As a registered player on 96jl and a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by the platform. You may request a copy of the personal information we hold about you at any time by contacting our support team through the channels listed on the FAQ page. If you believe any of your data is inaccurate or incomplete, you have the right to request a correction, and we will process that request promptly. You also have the right to object to certain types of data processing, including direct marketing communications, and to withdraw any consent you have previously given. In cases where data processing is based on your consent, withdrawal of that consent will not affect the lawfulness of processing carried out before the withdrawal. If you wish to close your account and request deletion of your personal data, please be aware that we may be required to retain certain records for a minimum period under applicable law before full deletion can be completed. All data subject requests will be handled with care, confidentiality, and within the timeframes required by Philippine data privacy regulations.

6. Updates to This Privacy Policy

96jl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the revised policy will be published on this page with an updated "Last updated" date at the top. It is your responsibility to review this page periodically so you remain informed about how your data is being handled. Continued use of the platform after any update has been published constitutes your acceptance of the revised Privacy Policy. For significant changes that materially affect your rights or how your data is used, we will make reasonable efforts to notify you through the platform. If you have any questions about this policy or how your data is managed, the FAQ page is the best starting point, and our support team is available to assist you further. This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, which together form the full agreement between you and 96jl.